IT
·
Bielsko-Biała
·
Fully Remote
IT Helpdesk Specialist
About the job
We are Fool’s Theory, a company from Bielsko-Biała in Poland, creators of the game Seven: The Days Long Gone and The Thaumaturge. We are actively seeking skilled individuals to join our team to work on The Witcher Remake, developed in cooperation with CD PROJEKT RED studio. Sounds interesting? Get in touch with us!
Responsibilities
- Employee support in the office and remotely.
- Troubleshooting network issues throughout multiple infrastructures.
- Troubleshooting hardware issues.
- Troubleshooting various software issues.
- Facilitating contact between Fool’s Theory employees and other company’s helpdesks.
- Contacting certain contractor departments in order to resolve issues.
- Reporting issues and keeping track of every problem.
Requirements
- Knowledge of Microsoft Windows 10, 11 operating systems.
- Basic knowledge of Unreal Engine.
- Knowledge of latest hardware and software solutions.
- Minimum secondary education.
- Very good communication skills.
- Fluency in Polish, and English at a minimum B2 level.
- Willingness to learn, acquire new knowledge and self-development.
We offer
- Flexible working hours (core hours 10:00-16:00).
- Working fully remotely or from our office in Bielsko-Biała.
- Working in a group of experienced specialists, often gamedev veterans, who are willing to share their knowledge.
- English language lessons.
- Private medical insurance (Enel-med).
- Access to MyBenefit platform with a possibility to co-finance a Multisport Card.
- Department
- IT
- Locations
- Bielsko-Biała
- Remote status
- Fully Remote
About Fool's Theory
We are Fool’s Theory - a bunch of passionate and creative game developers who share a simple philosophy: we think that letting our enthusiasm run wild and staying flexible with our methods is the perfect recipe for making awesome games.
We are constantly looking for experienced and passionate developers to join the crew. If you’ve got what it takes - contact us.
IT
·
Bielsko-Biała
·
Fully Remote
IT Helpdesk Specialist
Loading application form