About us

We are Fool’s Theory, a company from Bielsko-Biała in Poland, creators of the game Seven: The Days Long Gone and The Thaumaturge.

We are a collective of experienced and creative developers, who share a simple philosophy - we believe that unbridled passion and flexible processes are what makes the perfect combo for crafting great games.

Sounds interesting? Get in touch with us!

Responsibilities

• Manage IT hardware assets and maintain accurate inventory of assigned equipment.

• Prepare and deploy end-user devices (laptops, peripherals) according to company standards.

• Support onboarding and offboarding processes (device setup and return).

• Provide daily IT support to employees (onsite and remote), focusing on hardware and basic software issues.

• Troubleshoot hardware, software, and basic network connectivity problems.

• Install, configure, and update standard software packages.

• Perform routine maintenance of IT equipment and ensure its reliability.

• Coordinate hardware repairs and warranty services with vendors.

• Track and resolve IT incidents and service requests in ticket system.

• Maintain basic IT documentation and asset records.

• Collaborate with the IT team and escalate complex issues when needed.

Requirements

• Solid understanding of computer hardware components and architecture.

• Hands-on experience in assembling, troubleshooting, and maintaining PCs and related hardware.

• Familiarity with diagnostic tools and techniques for identifying hardware issues.

• Working knowledge of Microsoft Windows operating systems.

• Basic understanding of TCP/IP networking concepts.

• Minimum of secondary education (high school diploma or equivalent).

• Strong communication and interpersonal skills.

• Good analytical and problem-solving abilities.

• Attention to detail and a high level of accuracy in work.

• Fluency in English at a minimum B2 level (both spoken and written).

• Willingness to learn, grow, and continuously improve technical skills.

Nice to have

• Basic understanding of networking concepts (switches, routers, firewalls.)

• Basic experience with Active Directory administration.

• General awareness of virtualization technologies (e.g. Hyper-V, Proxmox).

• Basic knowledge of server operating systems (Windows Server, Linux).

• Experience or willingness to learn Google Workspace administration.

• Introductory knowledge of Endpoint Detection and Response (EDR) solutions.

• Category B driving license is a plus.

We offer

• Flexible working hours (core hours 10:00-16:00).

• Work fully on-site from our office in Bielsko Biała.

• English language lessons.

• Working in a group of experienced specialists, often gamedev veterans, who are willing to share their knowledge.

• Private medical insurance (Enel-med).

• Access to MyBenefit platform with a possibility to co-finance a Multisport Card.

• Support of psychology professional.